| Automatic processing number dispenser,computerized voice command appointment system - shorten waiting time |
| Convenience counter for easy service and contact - extra kindness and comfort |
| Customer waiting room with books, magazines,and music provided - freshness |
| Handicap-free environment, provides telephone,public washroom, sidewalk, and elevator button for handicap use -dedicate and understanding |
| Provide convenient article such as magnifying glasses, wheelchairs, hem dynamometer, strollers, umbrellas, etc. |
| Various household registration service immediately upon arrival |
| "Call & Get" professional provides Household Registration Booklet Applications |
| Website provides on-line application and documentations are available for downloading. E-mail is provided to answer any Household Registration Act questions and comments |
| Registration of relocation can be processed at a household registration office. No need for moving-out registration. |
| Free tea service |
| In-house service for disabled persons and senior citizens |
| Single Window Service - Connection of household information system with other bureaus for joint use of household data bank |
| Flexible office hours with services available at noon |
| Application for computerized Household Registration Booklet for any area within the nation |
| Edit and organize various promotional flyers for people to have deeper understanding of household registration act and provide answers to their questions |
| Simplified process for name change for applicants aged under 14; change of last name is checked by the household registration office |
| Application for ID Cards of middle school student is processed inside respective schools. |
| Cross-district application and search for household registry by letter mail, telephone, fax. |
| Establish Customer Complain Process System to set up customer complain emergency response center and direct line to improve service quality |
| Provide message board and comment box to accept customer suggestions |
| Collect discussion and newspaper analysis to show customers' satisfaction level |
| Provide service satisfaction surveys to monitor activities, organize registration booklet or telephone response |
| Provide service satisfaction surveys, allow people to mark and select outstanding officers |
| Seek for team pride and organization spirit |
| Creative working style to achieve high quality, high efficiency services |
| Build common sense and reach higher level of work performance |
| Establish customer complain response system |
| Establish quality assurance to reach the new government goal of perfect service and simplified convenience |
